Customer Reviews
I cannot be more happy with my purchase. I got a custom tumbler for my daughter (huge Kuromi fan) for her birthday and let me say, it is sooo beautiful! J&J was so responsive, prompt and the craftsmanship is exceptional! I am so happy with my order and the assistance I received throughout the entire process. Will definitely be ordering more! Veteran owned is always a plus! Thank you so much!
I got this for my girlfriend who loves kuromi and she absolutely loved this kuromi Stanley!
I wanted the exact color of Stanley that was pictured in a 30oz. Instead I got a darker purple with blue trim. I sent it to my niece for Christmas and she didn't send me a pic of it until now (we live in different states). You should let your customers know if you're going to send something different from the picture. I would've picked a different color.
Thank you for your feedback! I’m sorry to hear the color wasn’t what you expected. I completely understand the importance of matching your vision when choosing a gift.
To help clarify for others reading this, the photos in our listings are meant to showcase the design and may not reflect every possible color or model available. We include a color chart in the listing to help customers choose from the available options, and at checkout, we require customers to acknowledge that the photos are for design reference only. This ensures everyone is aware that the exact tumbler color/model may vary depending on their selection.
It looks like your order was for the color Deep Purple, which is different from the Lilac tumbler shown in the listing photos. I’m so sorry for any confusion and truly appreciate your feedback, as it helps us continue improving our communication with customers.
If you have any additional concerns, feel free to reach out—we're always happy to help!
Not the color I requested. The product looks great. But I wish instead of shipping a different color, I was told that the color that was chosen was sold out.
Bought this for my daughter for Christmas, I can’t wait to give it to her. I know she will love it! The workmanship is amazing. It was carefully packaged and shipped quickly. I couldn’t be happier!